Frequently Asked Questions
Everything you need to know about your Rothco shopping experience.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. To initiate a return or exchange, please visit our online Return Portal with your order number.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Are your products covered by a quality guarantee?
Yes, we pride ourselves on durability. All products are inspected for quality. If you receive an item with a manufacturing defect, please contact our support team within 15 days for a replacement.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery times vary by country and are calculated at the final stage of checkout.
